Data is extremely useful in the business world because it allows you to see the consumers as a whole. With this, you have all this data, how can you effectively use it?
Customer loyalty programs are designed to attract, retain, and keep customers happy with the product or service that is offered. Not only does it help increase customers loyalty programs provide valuable information that can be used to create better marketing strategies.
When a customer signs up for a loyalty program they provide the basic information to create a general demographic identification. As the customer continues to purchase items at a specific store they reap the benefits of different rewards such as $5 off their next purchase over $35. Now the customer is rewarded for purchasing items that they normally do, and in return your business gains a large volume of data.
Mapping Customers Means a Lot of Data
Katherine Black of Forbes states: what separates a good loyalty program from a great one is the way customer data is used. Loyalty programs are just the beginning; the data collected can be used throughout the entire business helping to allocate and tailor store products and services to the demographic market.
Managing data of hundreds or thousands of customers is a large-scale task for any business. In addition, the data collected is more effective when it is properly organized and analyzed as soon as possible.
The ability to quickly notice a change in trends can give you the edge over your competitors. However, to continuously staff a dedicated team to collect and organize all of the data is usually not as easy as it seems..
ARDEM’s Outsourcing Solution
Outsourcing the data management process is the best solution for low cost and high return.
Greg Menegaz of ZDNet explains that the top three reasons to outsource are: to reduce costs, gain access to specialized skills, and for the added flexibility.
ARDEM provides 15 years of experience collecting and delivering data to ensure that our team of experts works to deliver with the highest quality. Volumes can fluctuate which is why our solution adds the necessary flexibility and scalability to provide a solution based on your needs.
Customer sign up cards, subscription lists, and even loyalty cards can be sent directly to ARDEM where we will prep and scan to digitize the documents. The information on these documents can then be formatted into spreadsheet or database for ease of use. ARDEM takes the headache out of data collection and management so that your business can reap in the rewards!
Contact ARDEM today for more information on how we can help you!