Quality starts with having
a clear definition of client requirements.
Each process
step is detailed and reviewed with the client.
Performance and quality check criteria are identified.
Quality is measured or built into every
step of the process starting with quality
check list (QCL's) generated at receipt of documents for
imaging to QCL created
at the time of image cleanup, indexing and generation of
output.
Defect count is maintained and root
cause and corrective actions are taken in our
goal to be a six sigma partner to our client.